DXA Machine Service Contracts
Get the DXA machine services you need covered with a DEXA Solutions’ service contract.
What Comes With Our Service Contracts?
With our average service contract, you’ll have four years of full coverage for your DXA machine. That includes repairs, preventative maintenance, parts, labor, and even travel for our technician. We also offer shorter and longer-term contracts, depending on your needs.
Preventative Maintenance
With our preventative maintenance services, our team of experts will conduct thorough mechanical and system inspections, using specialized tools to ensure no detail is overlooked. We also perform OEM quality assurance testing to ensure top-notch performance. If we identify any issues with your machine, we’ll promptly repair them with your approval so that you can continue providing accurate and reliable bone density scans.
Equipment Repairs
With over 100 years of combined experience in the industry, our highly skilled technicians are ready to handle all of your equipment repair needs. We understand the importance of accuracy and efficiency when it comes to bone density systems, and we’re equipped with top-of-the-line, cost-effective parts to ensure your machines are repaired correctly the first time.
Let’s Discuss Your DXA Machine Service Options
Whether you need routine maintenance, troubleshooting, or repairs, our service contracts have you covered. Our experts will ensure that your DXA machine is running smoothly, giving you peace of mind and accurate readings every time. Contact us today to get a quote.
DXA Machine Services From a Company Like No Other
From general repairs and parts sales to system relocations, we have you covered. We take pride in serving over 2500 satisfied customers who trust us to provide accurate bone density machine services. And it’s no wonder why. Our amazing team of field technicians has a combined experience of over 100 years, ensuring you receive the highest level of expertise and care. Whether you need repairs for your DXA scanner or need to purchase parts, DEXA Solutions is the one-of-a-kind company for you.
DXA Machine FAQs
What are the most common bone density measurement sites?
The most common bone density measurement sites are the AP Spine, Femur (Dual Femur), Forearm, and Lateral Vertebral Assessment (LVA).
What are the most common densitometer OEMs and models?
GE Lunar’s iDXA and Prodigy are among the top choices, offering exceptional precision and accuracy for bone density measurements. Meanwhile, their DPX series, including NT, Duo, Bravo, IQ, alpha, and L, are trusted by experts worldwide.
For those looking for advanced imaging capabilities, Hologic’s Discovery Series and Horizon models are renowned for their state-of-the-art technology. However, most of these scanners have reached their end of life but have been trusted by the industry since their inception.
How can I tell if my Hologic DXA machine needs maintenance?
If you’re experiencing freezing, tripped circuit breakers, or seeing annoying streaks and lines in your scanning area, it’s time to consider maintenance.
What can cause DXA machine errors?
- Ignoring the required onsite annual PM. This often leads to dust and dirt buildup which can cause failures. Additionally, if there have been any intermittent errors these can often be addressed during the annual PM and prevent unplanned downtime.
- X-ray tubes leaking oil. Again, this can be detected during an annual PM. The downtime can be planned for the replacement.
- Cable wear. The cables in the DXA systems are constantly in motion. Often errors will being intermittently when part of the Copper wire has broken.
